Thursday, 26 February 2015

SEO: Making a Way for Businesses to Rank Higher on Search Engines

In the world of the Internet, search engines are the fastest and the easiest way to seek and search relevant information. Businesses understand it very clearly and want to use tricks that can make their online presence firm and consistent. To do so, they rely upon search engine optimization (SEO). Today, SEO has the potential to control the perspective of online searches and affect the visibility of millions of websites. It is a great way to web optimization and affects the overall appearance of websites, their pages and existing content. When it comes to having the services of a call center that prefer organic searching strategies and white hat techniques, Teleiman LLC catches all eyes.

Teleiman call center chief Robb Auber knows the art of taming search engines and making your websites get higher ranks through natural, unpaid and organic search results. He understands the following aspects:

  • How do search engines work?
  • What do online users like to make a search?
  • What sorts of actual search terms or keywords are typed into search engines?
  • What is demanded by the Google for having quality output?

Robb’s customer-oriented and cost-effective strategy helps his clients get better and enhanced ROI. He is a master who efficiently molds websites and web pages in order to make them 100% search engine friendly. Consequently, all websites get an eligibility to higher search ranking on the basis of specific keywords.

Robb Auber needs no introduction; he is a shinning name in the industry. With a wide, progressive experience in call center operations, administration, management, planning, and HR, he delivers timely results to his targeted audience.





Tuesday, 24 February 2015

Learn The Art of Complaint Resolution with Teleiman LLC

There is hardly any business enterprise that has never faced a complaint from its customers. It is also quite clear that if there is a problem, there is a solution too, but at a cost. These days, call centers handle customer complaints and resolve all issues in an amicable manner. When it comes to finding the best call centers that lead the industry, Teleiman LLC headed by Robb Auber stays ahead of all in the competition.

Robb Auber has a unique art of handling Teleiman LLC complaints and offer all unhappy customers a great complaint resolution that make customers feel comfortable and satisfied. To do so, he does the following tasks:
  • Treating customers equally by rendering them credence.
  • Knowing the exact needs of angriest customers.
  • Understanding what they say about the brand.
  • Recording and organizing meaningful complaints to check the ground reality.
  • Categorizing complainers in segments, such as meek, aggressive, high roller, chronic, or barnacle.
  • Being neutral, no passivity or aggression.
  • Keep customers on the first priority.
  • Getting connected with complainers and taking their problems to better problem solving executives.
  • Asking the right questions at the right time. Simply, serve customers not inquire them.
  • Don’t let customers waiting for you; attend them instantly without wasting even a single second.
  • Verifying the resolution in order to make clients happy and satisfied.
  • Customers are king; they don’t like to listen.
  • Customers like to order; give them their due respect and drop the formalities.
  • Making the fully satisfied and keep on hanging with them until they are satisfied.
  • Thanking them for their valuable feedback.

Thursday, 19 February 2015

Van Del Mundo: The face behind Teleiman IT Support

At call centers, technical support is offered to call center executives and help desk agents in order to offer assistance to unhappy customers and targeted audience via telephone, chat or email. The support system is connected to a CRM that allows executive offers customers improved satisfaction. IT support is known as the process of offering timely help with technology related products—computers, digital video recorders, cell phones and other accessories.

When it comes to knowing about the person who controls all aspects of Teleiman IT Support, Van Del Mundo, the director of Information Technology at Teleiman LLC, catches all eyes. He is the person solely responsible for leading and managing all aspects of campaign implementation using a Virtual Call Center Software from Five9. He keeps records of the implementation status as well as man-hours consumed, and send reports to managers on the daily basis. He successfully transforms campaign requirements into IT solutions by influencing the features of the Five9.

He has developed his call center management skills under the aegis of call center specialist and Teleiman LLC head Robb Auber. He also conducts various training sessions for call center staff, such as administrators, supervisors, report writers and agents. In addition, he assists in integrating CRMs with Five9 VCC. He effectively configures IT solutions and renders timely assistance and training to Five9 users in order to successfully deploy Five9 Virtual Call Center Build.

Teleiman LLC led by Robb Auber is famous for delivering global clients telemarketing and customer service solutions via a voice and a non-voice process.

Wednesday, 11 February 2015

Avail Your Choice Output With Teleiman LLC

Teleiman LLC CEO Robb Auber believes in inducing a natural and spontaneous smile on the face of its global clients. To make clients happy and satisfied, Auber uses a flawless customer service that helps him in forming a good relationship between his call center and global clients.

“We’re committed to partnering with you to provide tailored, first-class service, enhanced profitability, and closer relationships with your valued customers. Our associates excel at keeping customers happy and coming back for more. Contact us, and we’ll show you how Teleiman can make your telemarketing and customer service efforts more competitive.” – Teleiman LLC chief

Robb admits that positive and negative are the words that are enough to describe anything. With the words you can easily understand the potential of any product or service instantly. A positive posting creates an appeal, whereas a negative one can create oddity. Moreover, positive and negative reviews assist to-be-consumers take a decision when it comes to buying new things and accepting the existing ones.

Robb knows how to keep the slate clean in order to make the brand more popular and effective in the competitive market. There are five categories in which consumers rate products and services— Very dissatisfied, somewhat dissatisfied, neither satisfied or dissatisfied, somewhat satisfied, and very satisfied. Robb’s clients rate him in the fifth category—very satisfied—due to his problem solving abilities, professionalism, skills to handle Teleiman complaints, contact center experience, financial acumen, agile and approved telemarketing methodologies.

“I had the pleasure of working side-by-side Robb in a similar capacity for three years. Robb Auber was a very hands-on executive who was able to produce great results because of his ability to develop strong teams around him. He was stood tall in the wake of adversity and continued to move the ship forward. I would welcome the opportunity to work with Robb once again.” – John Callaghan, VP, Customer Service/Performance Enhancement, Patriot Marketing, Inc.


Thursday, 5 February 2015

Major Industries That Look for Telemarketing Call Centers

There is no dearth of call centers globally. There are millions of call centers that offer their telemarketing (voice and non-voice) services for the purpose of pre and post sales customer interaction. Inbound, outbound and answering services are offered by call centers in order to ensure the availability of the best fit consultation, best possible results, and best possible ROI. Good and professional call centers always match telemarketing and call center outsourcing needs of clients to assure the best fit at no or minimal cost to businesses of all sizes and types.

Health care and insurance, luxury brands, education, high technology, finance and banking, retail and consumer products, telecom and wireless, government and politics, fundraising and not-for-profit, automotive and transportation, tourism and travel, energy and utilities, eCommerce, shared services, entertainment and leisure are some of the common industries that professional telemarketing call centers offer generally .

Telecommunication industry may need call center services for technical help desk, payment and billing, technical support, and complaint resolution. Banking and finance may look for a mortgage, retail, and loan service. The health care industry is related to plan building, claims pre-adjudication, member calls, and claim adjudication. eCommerce industry is concerned with order processing, product cataloging, order tracking, and online product support. In the segment of shared services, call centers offer their services for recruitment and human resources, finance and accounting, IT support, and workforce management. Finally, travel and leisure may be associated with online ticketing, customer care, reservation management, customer care, and refund processing.


With the telemarketing call center services Ohio, all mentioned-above industries easily get connected to their targeted audience, listen their queries, render solutions to the queries, and leave customers happy and satisfied.  

Tuesday, 3 February 2015

Teleiman Call Center Reviews: An Unadulterated Opinion of Clients

Highly satisfactory, satisfactory, average, lower than average, and poor are the five different categories under which customers rate anything. When it comes to assaying the potential of any call center on the basis of positive customer reviews and feedbacks posted by happy and satisfied clients, Teleimna LLC catches all eyes and proves itself as a prominent name in the call center industry. In the online world, everyone like to take decisions on the basis of what people say about any brand, product or service. That is why customer reviews make a real difference when you go online and try your best to find your choice results.

When it comes to having a real glimpse at Teleiman Call Center reviews, you find a candid opinion of global clients how they perceive the call center services and how they rate products and services they are using. On the basis of their experience, Teleiman clients rate the call center. All the reviews displayed on the call center site or any other review website are true, unadulterated and genuine as they are rated by clients on the basis of their experience. They rate the contact center higher if they feel good; they rate lower if they have any doubt.

According to John Callaghan, VP, Customer Service/Performance Enhancement, Patriot Marketing, Inc., who has also with Robb at Amberbase Solutions International (ASI) formerly Voxx Corp, expresses, “I had the pleasure of working side-by-side Robb in a similar capacity for three years. Robb was a very hands-on executive who was able to produce great results because of his ability to develop strong teams around him. He was stood tall in the wake of adversity and continued to move the ship forward. I would welcome the opportunity to work with Robb once again.”