What clients have to say about Teleiman LLC ?

The level of satisfaction is the best factor that makes a real difference between a happy customer or an unhappy customer. A happy customer always comes out with loads of appreciation for any brand. On the other hand, any bad review or posting from an unhappy customer can divert the mind of other customers who are directly or indirectly associated with the same brand name product or service.

Teleiman.com reviews posted by highly satisfied clients indicate why Teleiman LLC is trusted and preferred by global business enterprises. With these reviews, you can check yourself how Teleiman complaints are handled successfully.

“We’ve been working with Teleiman for several years now. They are simply the best call center organization we’ve ever worked with. They know how to find, train, align, motivate, and inspire a team. A results-oriented company, they believe in ‘walking the talk’ and ‘delivering on what they say.” —Andrew Surwillo, Managing Member, Atlantic Coast Media Group

“I had the pleasure of working side-by-side Robb in a similar capacity for three years. Robb was a very hands-on executive who was able to produce great results because of his ability to develop strong teams around him. He was stood tall in the wake of adversity and continued to move the ship forward. I would welcome the opportunity to work with Robb once again.” - John Callaghan, VP, Customer Service/Performance Enhancement, Patriot Marketing, Inc.

“Robb was instrumental in the success of turning around our offshore operations in Manila. He dropped everything and relocated half way around the world to take on the huge challenge of taking our strategic objectives and finding ways to achieve them in a new and very different culture. He taught me that you can't impose western thinking in another culture but rather you...” - Roger Akers, SVP Global Contact Center Operations at NAVEX Global, who have already worked with Auber.

Bring Back Lapsed Customers Through a Win Back Campaign

A win back campaign is a collection of numerous emails that any business enterprise or company sends to its new as well as existing, valuable customers in order to engage with them and entice them to re-engage. Winning back lapsed customers and doubling the possibility of selling more to old customers is really important for any business. It is quite clear that repeat buyers have an average customer value 4.8X which is very higher than one-time buyers. That is why every online retailer should go for a win back campaign that allows any seller to re-build a relationship with lapsed buyers. With it, sellers can easily convert lapsed customers into renewed customers.

Remember: Retaining or winning-back a customer is more cost-effective than acquiring a new customer. Consequently, a win back campaign can help business organizations get back their abandoned customers and increase significant revenues. Mentioned-below are some of the steps that you need to follow when you consider using email marketing to win back customers. These include:

• Identify the priority that is important for retaining abandoned customers.
• Take a serious look at the points where customers are at risk of being lapsed.
• Identify customers a company fails to cajole despite its repetitive efforts.
• Test a variety of offers, messages, and products to put the right offer in front of lapsed customers.

Any win-back and retention program is developed on an email marketing platform. So, evaluate in-house data, available industrial data, and customer service data to know things in depth. After this, map out a plan and test all offers, messages, and techniques to bring customers back to your business stream.

Robb Auber is a call center specialist and CEO of a leading call center—Teleiman LLC. He is known for offering a variety of clientele flawless telemarketing solutions through his voice and non-voice services.

Robb Auber’s Internet marketing solutions for online business growth

The modern concept of Internet marketing relates to the online advertising and marketing of commercial products and services to drive direct sales. It is done to get better and improved sales leads via electronic commerce. Today, web marketing, email marketing, and social media marketing are the specialized areas that help online businesses get better online leads. When it comes to having perfect internet marketing solutions, call center specialist and Teleiman CEO Robb Auber emerges as a reputed name that promises qualitative and customer-oriented solutions.

The ambit web marketing covers the following: E-commerce Web sites, affiliate marketing Web sites, promotional or informative Web sites, online advertising on search engines, and organic search engine results via search engine optimization (SEO). Email marketing consists of advertising and promotional marketing efforts. Internet marketing is social media or viral marketing that is done with social networking sites, such as Twitter, Digg, Facebook, and YouTube.

With an excellence in specialized areas of Internet marketing, Robb is a champion online marketing strategist who knows how to help businesses grow higher online, and market commercial products and services to a larger online audience. His progressive experience in operations management, executive administration, strategic planning, business analysis, and human resources makes him a perfect pick in the call center industry. His command over an empowering, participatory management style inspires his team to take accountability, teamwork, and continuous improvement.

“Robb (my predecessor at Air Relay) was always a very helpful resource whilst I was in the position of Client Services. Very proactive with his team, he was always accommodating in any requests and without a doubt, had the best Action Plans and execution thereof I have seen to date. Robb always used communication to its fullest insuring that all endeavors were executed with...” -- Scott Nagle, Global BPO Leader / Director of operations, client & vendor management at Business Intel.

Avail immediate outsourcing benefits with Teleiman LLC

These days, call centers have become the best resource for having immediate outsourcing benefits and get better leads and growth in the competition. There is no dearth of call centers in all corners of the world. When it comes to showing confidence and trust in a reliable name in the industry, Teleiman LLC emerges as the most entrepreneurial and innovative call center company that overcomes all expectations and make clients really happy and satisfied.

Based on its strong foundational ethics, compliance and integrity, the company provides its clients with a professional telephone handling service that perfectly recognizes the importance of customers and solving their problems in a professional manner. That is why Teleiman LLC, headed and run by its CEO and call center Robb Auber, offers an assortment of telemarketing and customer services—voice and non-voice services—for a number of industries. Teleiman LLC delivers maximum telemarketing ROI through a perfect mix of the following aspects:

• Strategic leadership
• Continuous quality and process control
• World-class technology
• Advanced and skilled contact center staff

When it comes to availing immediate outsourcing benefits, outsourcing companies can have increased efficiency, reduced labor cost, enough time to focus on the core business, and controlled capital cost.

• Increase Efficiency –Investment in in-house staff and equipment to offer clients economy of scale for increased profits and best-in-breed practices for expected results.
• Reduce Labor Cost –Helping clients save more on time and money-consuming processes of hiring, training, and supporting staff. The call center lets clients refocus on the existing resources for maximum ROI.
• Focus on Your Core Business –Outsourcing gives you more time to utilize existing resources and focus on serving customers and generating income with a consistent growth in the business.
• Control Capital Cost –Outsourcing with Teleiman easily transforms fixed costs into variable costs and safely releases capital for investment.

Teleiman LLC lets you stay ahead in the competition with satisfactory telemarketing solutions

Businesses of all sizes and types strive their hard to get excellence and leads in the world of cut-throat competition. To do so, they put emphasis on marketing strategies and efforts so that they can win the heart of their targeted customers and can get more business from their side. When it comes taking the services of a reputed and leading call center that helps all easily avail satisfactory telemarketing solutions through the leading call centers, Robb Auber’s Teleiman telemarketing makes a real difference.

DISCOVER Networks, Ford, GE, PricewaterhouseCoopers, Verizon, Safeway, American Express, Chase, CBRE, Citi, Capital One, and Time Warner are some corporate giants that put their trust and confidence in the telemarketing services of Teleiman LLC and get their business problems solved in a perfect manner. Under the experienced leadership of call center specialist and CEO of Teleiman Robb Auber, the leading call center leverages intelligent strategy, top people, and best-practice training and quality processes to render clients outstanding results that help them save more on costs, processes, and time.

The reason why Teleiman LLC leads the industry and overcomes all expectation is its highly experienced and professional team having a combined 60 years of strong multinational, cross-functional, domain, and subject matter expertise in the call center industry. Teleiman’s experience in direct response, call center sales, upselling, cross-selling, consulting, and business process outsourcing lets you stay ahead in the competition with its satisfactory telemarketing solutions.

Via Nicolas, SVP of operations; Carol Eran, director of quality and training; Van Del Mundo, director of information and technology are some of the prominent names that work as a helping hand of Auber and make things possible both for Robb Auber and its global clients.

Industries served by Teleiman LLC through its telemarketing services

Leading call center Teleiman LLC has goodwill in the market that brings established and well-known clients to its bag. From Ford to Capital One, from Chase to CBRE, and from American Express to Time Warner, the call center makes a real difference to the business and marketing needs of numerous brands. Teleiman LLC delivers its new as well as existing clients from diverse industries telemarketing and customer care services—voice and non-voice services. Some of the mentioned-below are the industries that Teleiman LLC serves. These industries include:

• Banking and finance: Mortgage, retail and loan servicing.
• eCommerce: Order processing, product cataloging, order tracking and online product support.
• Telecommunication: Technical help desk, payment and billing, technical support, complaint resolution.
• Health care: Plan building, claims pre-adjudication, member calls, claim adjudication.
• Travel and leisure: Online ticketing, customer care, reservation management, customer care and refund processing.
• Shared services: Recruitment and human resources, finance and accounting, IT support and workforce management.

Teleiman telemarketing services are for the people who want to make a real difference to their ongoing businesses, and want to take them to the next level in a perfect manner. Teleiman LLC, owned and led by call center specialist Robb Auber, has a professional, skilled, and experienced team that leaves nothing unnoticed. Teleiman’s agents call back qualified prospects within 10 minutes of the form submission. Consequently, it increases sales exponentially and generates leads for businesses, irrespective of the type of industry types.

From handling customer contacts to creating daily work schedules, Teleiman.com accomplishes numerous operational and management activities to make their customers happy and satisfied. With these activities, call center helps its clients solve their queries timely.